Worldwide, 11% of respondents requested information from the government. Out of these respondents, 40% were most likely to request information about themselves. Of those who requested information from the government, 72% reported receiving it - and of those, 32% were unsatisfied with the process. Worldwide, 13% had to pay a bribe to obtain the information.
Governments are the custodians of public information on behalf of the people; in an open government citizens have the right to access and use public records freely. The following chart reflects worldwide experiences of those who requested information from the government.
Sources: WJP Open Government Index 2015 (www.worldjusticeproject.org)