Court systems around the world are recognizing that to truly deliver justice, they must modernize both their host systems and their approaches. This session first described the trends and successes in automation, such as the use of Legal XML to standardize and streamline the eFiling and eService submission process, as well as the challenges of sustainability and public access. To address these challenges, speakers recommended the use of open sources and widely used software. The session then looked at how Online Dispute Resolution has enabled new approaches in the area of high-volume, low-value claims important to everyday litigants by leveraging features such as asynchronous communication, legal information and triage, mediation and negotiation spaces, and document creation, storage, and court payment.
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