Informal Justice

Finally, Factor 9 concerns the role played in many countries by customary and ‘informal’ systems of justice – including traditional, tribal, and religious courts, and community-based systems – in resolving disputes. These systems often play a large role in cultures in which formal legal institutions fail to provide effective remedies for large segments of the population, or when formal institutions are perceived as remote, corrupt, or ineffective. This factor covers three concepts: whether these dispute resolution systems are timely and effective (9.1), whether they are impartial and free of improper influence (9.2), and the extent to which these systems respect and protect fundamental rights (9.3).


9.1 Informal justice is timely and effective
9.2 Informal justice is impartial and free of improper influence
9.3 Informal justice respects and protects fundamental rights